Customer Service Administrator

Customer Service Administrator

Full time 37.5 hours per week office working in Malvern

Working hours: Monday-Friday 9am-5pm (half hour lunch)

Temporary contract for 6 months

Pay rate: £12.50 per hour with weekly pay

Immediate Start

We are looking for a Customer Service Administrator who is available immediately to join our well-established client in Malvern, Worcestershire on a temp basis for 6 months. This role involves providing administration to the Customer Service Team.

Customer Service Administrator - Duties & Responsibilities:

• Working as part of a team, logging all customer contact, and tracking of enquiries.
• Preparing and processing invoices.
• Dealing with invoice queries.
• Taking ownership of customer issues and resolving within a given timeframe.
• Assisting in closing of customer service cases.
• Emailing and responding to queries.
• Chasing cases and clearing down work orders.
• Maintaining and updating all relevant records.

Customer Service Administrator - Skills & Requirements:

• Exceptional communication and organisational skills.
• Strong non-verbal communication skills.
• A confidence and willingness to learn.
• Experience in dealing with customers.
• Excellent IT and analytical skills.

If you are available immediately and are happy to start on a temporary contract, please call Maisy or Chris on 01562 69090 to discuss further, or email maisy@hewett-recruitment.co.uk