Business Analyst

Senior Business Analyst

Location: Kidderminster

About the Role:

We're looking for a skilled Business Analyst with Product Owner skills to join our growing team. You'll take charge of collecting data, documenting requirements, and driving process improvements while acting as a product owner for specific features. Collaborating with teams across the business, you'll help deliver software solutions that provide real value to customers.

What You'll Do:

• Act as a Product Owner.
• Lead discovery processes, uncover product improvement opportunities, and propose customer-focused solutions.
• Write and manage user stories, acceptance criteria, and Jira tickets, ensuring alignment with Agile best practices.
• Collaborate with developers, QA teams, and stakeholders to ensure smooth project delivery.
• Manage the strategic roadmap and liaise with internal and external partners.
• Prepare and review test procedures, reports, and user acceptance testing documentation.
• Analyse feedback on delivered features and iterate solutions to meet customer needs.
• Produce reports, dashboards, and data queries to support internal processes.

What We're Looking For:

• Proven experience as a BA or Product Owner
• Strong analytical and problem-solving skills with attention to detail.
• Experience with Agile, Scrum, and relevant tools (e.g., Jira, SQL, MS Excel).
• Excellent communication skills and the ability to work collaboratively with cross-functional teams.
• A natural aptitude for turning data, research, and feedback into actionable solutions.

What We Offer:

• Generous holiday allowance with the option to purchase additional days.
• Hybrid working for a better work-life balance.
• Private healthcare, life assurance, and mental health support.
• Pension scheme
• Fully funded professional development and personal development time each month.
• Fun perks like merch, free snacks, and regular team events.