IT Support

IT Support
Location: Kidderminster

Intro
Are you a proactive and service-focused IT professional with a passion for technology? We're looking for an IT Support specialist to join a high-performing team.

About the Role
In this hands-on role, you'll be the first point of contact for all IT-related issues, providing day-to-day support for office-based and remote users. Working within a highly technical environment, you'll ensure IT systems, devices, and infrastructure remain secure, efficient, and fully operational. Y

Key Responsibilities

• Deliver 1st and 2nd line support across a variety of systems and devices

• Manage user hardware (laptops, desktops, mobile devices) and resolve technical issues

• Support Windows, Office 365, iOS, conferencing tools, and networking basics

• Maintain accurate records of assets, incidents, and IT procedures

• Assist with onboarding and user inductions

Experience & Qualifications

• Graduate or experience in a 1st line IT support role

• Strong troubleshooting skills across Windows 10/11, Office 365, and iOS

• Familiarity with Active Directory, SharePoint, and basic networking

What's in it for You?

• Competitive salary and benefits package

• Positive and professional working environment

• Opportunity to support high-tech engineering and motorsport clients

• Full support to grow your IT knowledge in a unique, fast-paced sector