Sales Office Administrator

The Role

This is a 12 Month Fixed Term Contract

Overall co-ordination of sales office activities & customer service enquiries aimed at meeting both customer & business requirements.

Responsibilities

• Responding effectively to all types of customer enquiries mainly by telephone but also to include email.

• Using the internal office system to respond effectively to customer enquiries.

• Processing customer orders.

• Ensuring outstanding orders are progressed & customers kept informed.

• Handling customer service issues.

• Administration & sales support.

Requirements

• Must have excellent communication skills.

• A confident telephone manner.

• Customer service experience (ideally via telephone and email).

• Overall high standard of customer service.

• Good IT & office system skills (word, excel, outlook).

Based in Kidderminster.

Monday to Friday 9am to 5pm.

£22,360 annual salary.

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