Business Analyst

Business Analyst - Hybrid (Worcester)

Are you a problem-solver who thrives on bridging the gap between business needs and technical solutions? We're looking for a Technical Business Analyst to play a key role in a major technology modernisation initiative.

About the Role

As a Technical Business Analyst, you'll analyse systems, identify areas for improvement, and gather both technical and non-functional requirements to drive change. You'll collaborate closely with software engineers, QA teams, and stakeholders to ensure our solutions deliver real value.

This is a hybrid role, requiring at least two days per week in our Worcester office.

Key Responsibilities

• Analyse current processes and design future state improvements.
• Gather and translate technical requirements into user stories.
• Support technology modernisation projects and system evolution.
• Facilitate collaboration between technical and business teams.
• Manage project scope while balancing stakeholder expectations.
• Define and maintain service level objectives (SLOs).
• Conduct risk analysis and comparative assessments to optimise solutions.

What We're Looking For

Experience & Qualifications

• Proven experience in a Technical Business Analyst role or similar.
• Background in requirements gathering for complex systems.

What's in it for You?

• Competitive salary
• Company pension & bonus opportunities.
• Life assurance and critical illness cover.
• Hybrid working model & flexible working options.

If you're a motivated Technical Business Analyst who enjoys working in a collaborative environment, we'd love to hear from you!