Office Manager

The Role

A great opportunity to join a busy and vibrant team as an Office Manager. Whilst this is an Office Manager position, you will also have front of house and reception responsibilities as part of the role.

You should have experience of running / managing an office and be process and procedure driven. Excellent communication and organisational skills are a must, along with a strong commercial acumen and good overall business awareness.

Responsibilities

• Front of house, to be the first point of contact, welcoming and looking after visitors, dealing with daily post.
• Managing the internal meeting room bookings, providing all requirements for the meeting.
• Answering the main phone line, relaying calls and messages.
• Legal and contractual compliance, ensuring client contracts are accepted, adhered to and up to date.
• Managing QMS certification / ISO90001, ensuring processes and procedures are up to date, conducting internal audits and maintaining compliance.
• Managing external IT suppliers, ensuring IT system is robust with back up and maintenance procedures in place, and ensure the company intranet is up to date.
• Project managing the implementation of Cyber Essentials.
• Managing an asset register for all company property.
• Oversee and be responsible for GDPR requirements within the business.
• Management of office facilities, to include health and safety management and ensuring company insurance is maintained.
• Some supplier management.

Requirements

• Previous experience of running / managing an office.
• Experience of implementing IT compliance.
• Strong project management skills.
• Experience of working with ISO 9001.
• Process / procedure driven.
• High attention to detail / accuracy.
• Strong decision making and communication skills.
• Ability to multi-task.
• Excellent MS Office Skills.

Benefits

• 25 Days Holiday + Bank Holidays.
• Life Assurance.
• Bonus Scheme.
• Pension.
• Healthcare.

Monday to Thursday 9am to 5:30pm, Friday 9am to 5pm.

Based near Stourbridge (own transport required due to rural location).

Salary up to £35,000.