Sales & Marketing Administrator
- Posted 29 May 2024
- Salary £24000 - £26000 per annum
- LocationKidderminster
- Job type Permanent
- DisciplineCommercial
- ReferenceAA36366_1716977947
- Contact NameAnthony Andrews
Job description
The Role
Based from offices in Kidderminster, as Sales and Marketing Administrator you will work within a small team and take on a varied role. The ideal candidate will possess excellent communication skills, attention to detail, and proficiency in IT systems, particularly Sage, Excel, and Word. This role requires a proactive individual with a flexible approach to daily tasks, who can efficiently manage various responsibilities related to sales, customer service, and marketing.
The business still uses a lot of manual administration processes, and is heavily reliant on spreadsheets. You therefore must be a confident user of spreadsheets (Excel) and able to process work with patience and accuracy.
Responsibilities:
- Receive and make calls to customers and the internal Sales Team.
- Process sales orders accurately and efficiently.
- Handle customer service enquiries and complaints, including compiling and sending letters.
- Maintain accurate stock records and assist with stock control procedures.
- Create and update budgets for marketing purposes.
- Monitor website data and facilitate updates as needed.
- Utilise Mailchimp communication system for customer email updates.
- Coordinate with the Warehouse for orders to be cut, wrapped, and dispatched.
- Generate and manage customer invoices, including monitoring aged debt.
- Organise samples for customers.
Requirements:
- Proficiency in IT data input, with experience in Sage being advantageous.
- Intermediate level proficiency in Excel and Word, including the use of lookups.
- Strong written and verbal communication skills.
- Online marketing experience, to include social media, website updates, blogs and newsletters.
- Ability to work independently and collaboratively in a fast-paced environment.
- Proactive attitude towards problem-solving and task management.
- Previous experience in a similar role is preferred but not essential.
Based in Kidderminster.
Monday to Friday 9am to 5pm.
Salary £24,000 - £26,000
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